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Accessibility Statement

 

Our Commitment

Lunanna is committed to ensuring that our online store is accessible to all customers, including people with disabilities. We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and to continuously improve the user experience for everyone.

Measures to Support Accessibility

To support accessibility, we have taken the following measures:

  • Using a Shopify theme designed with accessibility best practices in mind

  • Maintaining semantic HTML and appropriate ARIA labels for screen readers

  • Providing text alternatives (ALT text) for meaningful images

  • Ensuring sufficient color contrast between text and backgrounds

  • Making the website navigable using a keyboard

Ongoing Efforts

Accessibility is an ongoing effort. We regularly review our website and content to identify and address potential accessibility barriers. Our goal is to ensure that all customers can browse, shop, and interact with our store without unnecessary limitations.

Third-Party Content

While we strive to ensure accessibility across our entire website, some third-party content or integrations (such as plugins, embedded media, or external links) may not be fully accessible. We do not control these third parties but encourage them to provide accessible content.

Enforcement

We take accessibility seriously and aim to respond to accessibility-related feedback within a reasonable timeframe. If you are not satisfied with our response, you may also contact your local consumer protection authority within the EU.

Feedback & Contact

We welcome your feedback on the accessibility of our website. If you encounter any difficulties or have suggestions for improvement, please contact us via our contact page or by email. We aim to respond within 1–2 business days.